Function, Support, and Performance Services

At bioMérieux, Inc., customers come first. Within the Customer Support Organization, that core value drives everything we do as we strive to provide best in class service. The Customer Support Organization is comprised of many functional areas that complete our total service solution.

When you invest in bringing bioMérieux instrumentation into your lab, you’ll also discover a team of best in class application and engineering service solutions experts, standing behind every device. 24 hours a day, 365 days a year, we’re ready to help you keep your lab running smoothly so you can ensure timely and accurate results for treatment of patients in your facility.

We are widely recognized for excellence in service delivery. Most recently, bioMérieux was awarded The Service 800 award

Our Service Solutions

We help your lab run smoothly so you can continue to help ensure timely, accurate results for patient treatment »

Our Service Solutions

Our Performance Solutions

We offer methodologies and processes to maximize use of technology, empower staff and impact patient outcomes »

Our Performance Solutions
Pioneering Diagnostics