Application Support
Our highly trained Application Specialists are dedicated to providing you with excellent Technical Support and Customer Service.
For Clinical Patient Care Products (Clinical Laboratory, Clinicians and Administrators)
- Phone: 800-682-2666
- Application support for reagents and software: 7:00 a.m. - 7:00 p.m. ET, Mon. - Fri., except corporate holidays
- Emergency application support available nights, weekends and holidays
For Industry Product Safety Products (Cosmetics/Nutraceuticals, Agri/Food, BioPharma, Blood/Tissue Bank, Water Testing)
- Phone: 800-634-7656
- Application support for reagents and software: 8:30 a.m. - 6:30 p.m. ET, Mon. - Fri., except corporate holidays
- Emergency application support available nights, weekends and holidays