bioMerieux -- Technical Support Form

Thank you for choosing bioMérieux for your infectious disease diagnostic needs. When it comes to technical support, our goal is to provide unsurpassed performance.

If you need technical assistance, please fill out the form below with as much detail as you can. This will help our product instrument specialists narrow their focus for your specific situation. Your case will be thoroughly reviewed and a knowledgeable and courteous technical representative will call you as soon as possible.

If you're interested in receiving package inserts for specific products, simply note the ones you need in the form below, and we will send them to you as quickly as possible.

Required fields indicated by an *

First Name: *

Last Name: *

Academic Title: *

Job Title:

Institution: *

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Please provide us with the following information if you are already a bioMérieux customer.

Account Name:

Site #:

Customer #:

Which product would you like technical assistance with?

Clinical Microbiology	Immunoassay
VITEK	mini VIDAS
VITEK 2	VIDAS
Classic BacT/ALERT	MIMS
BacT/ALERT 3D	Modular Equipment & Sampling Devices
BacT/VIEW	Immunodiagnostic Assays
MB/BacT	Emergency Medicine
TheraTrac 2	VIDAS D-Dimer
API
Slidex
Chromogenic Media
Molecular Diagnostics
NucliSENS
NucliSENS easyMAG
Other, please specify

Briefly describe the problem:

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Other comments:

I would like to know more about bioMérieux: *	Yes No
I would like to know when online shopping becomes available: *	Yes No
Please have a customer service representative contact me: *	Yes No
Please email me information on new products, special offers, surveys or upcoming events: *	Yes No